Our roofing process

From First Call to Final Hand-Over

Maximum efficiency, minimal disruption

Our process is designed to guide you from beginning to end and make the experience as painless as possible.

Delays are sometimes unavoidable with the Wellington weather, but the team at Element Roofing will minimise delays and disruption where possible. We will keep you informed of any delays in advance with our weekly update emails.

Enquiry

Send us an enquiry, then we log your job details so nothing gets lost in translation, and contact you by the next working day to arrange an in person site visit.

On-site inspection

One of our experts visits your home to check the roof and identify any hidden surprises (like asbestos, which can often be seen from the gutterline).

Detailed proposal

Back at the office, we load all inspection details into our quoting system and send you a clear proposal — outlining exactly what we’ll do, and how we’ll do it.

You give the go-ahead

Once you approve, we coordinate scaffolding, spouting, and other trades. Your project is queued based on weather patterns, with weekly email updates to keep you informed.

Scaffolding installed

Scaffolding is installed one week before the job starts.
*Our scaffolding is fixed price – If the job is delayed due to bad weather, we won’t charge you more.

Roof measure

Our Project Manager will come to site and do an accurate measure of your roof. This will then be sent to the manufacturer to be custom made for your home.

Work starts

The Roofing Team starts on site and work begins. We will remove only as much as we can replace in one day. This allows us to roof all year round. Our Project Manager will keep you informed on progress with emails and phone calls.

Tidy up

Once the work is complete, our truck team performs a tidy up and removes all the rubbish, including using a magnet roller on your lawn to remove all debris – leaving your garden looking as good as before the project started.

Quality check & sign off

Once the work and tidy up is complete, our Project Manager will attend the site to perform quality checks and sign off on the project.

Before & after

What our customers say

Posted on Google
Andy Hall profile picture
Andy Hall
27 May 2025
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This team at "Element Roofing" are "Totally Amazing" from walking into the office and the care taken re: My situation, I really felt totally looked after. Even my neighbour was very impressed with the "Workmanship". .....as she was closely observing. Well done Team Regards Andy Hall
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Connor Nolan profile picture
Connor Nolan
26 May 2025
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Mark and the team at Element Roofing are a great company to deal with, highly recommend if you are looking for roofing services in the Wellington area.
Posted on Google
Harry Rowland profile picture
Harry Rowland
2 April 2025
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Absolutely fantastic company. They completed a full re-roof for us. Their communication was exceptional and their work was top quality, all of their team were incredibly professional, friendly and helpful. Working with element took away all of the stress from the project, every step from the initial quoting to the new spouting was handled with care and attention. It’s been a fantastic experience, we highly recommend element.
Posted on Google
Malcolm Colman-Shearer profile picture
Malcolm Colman-Shearer
8 October 2024
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Wow, these folks are the real deal! Their communication game is on point - way better than your average contractor. They tackled a tricky leaking problem like pros and nailed it (pun intended). Super friendly bunch too, which made the whole experience way more pleasant. Best part? They stuck to their word, doing exactly what they promised, right on schedule. I'd totally recommend them to anyone needing roof work. And nope, they didn't put me up to this - just sharing my honest thoughts!
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Leon Magowan-Wilson profile picture
Leon Magowan-Wilson
27 August 2024
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Megan and the team at Element Roofing were fantastic to work with. Communication was on point and the finished result is flawless. We're so glad we went with the decision to use Element - we can't recommend them enough!
Posted on Google
Jeremy Tisdall profile picture
Jeremy Tisdall
18 August 2024
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Great service and communication. I can't fault the team at Element roofing. We were kept in the loop during the whole process from start to finish.
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Rose Chan profile picture
Rose Chan
14 July 2024
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We recently used Element Roofing for our property and we were very impressed with their service and regular communication. Our project manager Billy was very professional and provided great customer service. The whole team was managed well and was very competent. We would highly recommend Element Roofing and would be happy to use them again!

Secure your roof, secure your home

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